Shipping Policy

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Effective Date: 01/04/2025

Thank you for shopping with Srujan Prakashan! We are committed to delivering your books promptly and in excellent condition. This Shipping Policy outlines the terms and timelines related to the shipping and delivery of your orders.

  1. Shipping Locations

We currently ship books across India. For international shipping requests, please contact us at hello.srujanprakashan@gmail.com before placing an order.

  1. Shipping Charges

Shipping charges are calculated based on:

  • Delivery location (city/state)
  • Weight and quantity of the books
  • Shipping method selected

Shipping charges (if applicable) will be displayed at checkout before you confirm your order.

  1. Order Processing Time
  • Orders are typically processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • During high-volume periods (festivals, sales, etc.), processing may take slightly longer.
  1. Estimated Delivery Time

Delivery times depend on your location:

  • Metro cities: 3–5 business days
  • Other regions: 4–8 business days
  • Remote or rural areas: Up to 10 business days

Please note that these are estimated timelines and may vary due to courier availability, weather conditions, or unforeseen delays.

  1. Tracking Your Order

Once your order is shipped, you will receive an email and/or SMS with your tracking details. You can use this information to track the status of your delivery in real time.

  1. Delivery Attempts

Our delivery partners will attempt delivery up to 2 times. If no one is available to receive the package, it will be returned to us. You may be required to pay additional shipping charges to have it re-sent.

  1. Damaged or Lost Packages

If your package arrives damaged or appears to be tampered with:

If your order is lost in transit, we will investigate with the courier partner and issue a replacement or refund as appropriate.

  1. Delivery Delays

We strive to deliver your books within the estimated time. However, delays may occur due to factors beyond our control such as:

  • Courier service delays
  • Natural disasters
  • Government restrictions or lockdowns

We will do our best to keep you informed and updated in case of any such delays.

  1. Contact Us

For any questions about your order, shipping, or delivery, please get in touch with us:

Srujan Prakashan
Email: hello.srujanprakashan@gmail.com
Phone: +91 90043 36591
Address: F-2/24, GOMTI SOCIETY, SECTOR – 8 B, NAVI MUMBAI C B D BELAPUR, Navi Mumbai 400614 Maharashtra, India.